About us

ABOUT COMPANYTERMS OF SALESTERMS OF DELIVERYGUARANTEE OF QUALITYFREQUENTLY ASKED QUESTIONS
inteerzum-2015-7“Superon” is an exporter of furniture accessories and fittings ın Guangzhou, China. We started to deal with furniture fittings in 2002.

We export various furniture fittings produced in China under our quality control. The range of products can be browsed at our “Catalogue” section.

During the years, we have gained very good experience in materialization of new ideas and developing new products according to our own or our partners’ design. Hand drawn sketch and a brief description would be enough for us to make a 3D drawing, calculate technical characteristics and estimate the price.

Our company’s main feature is that we do everything with necessary attention and responsibility.

We have established the testing department with necessary equipment, where we check the quality and technical characteristics of the products compare the items of different manufacturers, ensure the correspondence of the goods to the initial samples.

The goods are stuffed into the containers at our warehouse under the supervision of our staff. We provide stuffing of the mixed containers and short-term storage of the goods until your next loading. It gives you an opportunity to purchase different items in small quantity from us. So your turnover will be faster, sales will be more stable and the warehouse will not be overstocked.

Working with us, you can discuss everything in clear English, which will help you to understand all details and discuss all questions quickly and effectively.

Thank you. 🙂

We don’t have minimum order amount. The number of different items is also not limited, so you can purchase goods according to your need. You just need to consider that in case of order below 10.000USD we may need to require you to pay a part of export expenses.

For some items, there is minimum order quantity (MOQ), but still we do our best to minimize the requirements and let you purchase only the quantity you really need.

To personalize your good, we can stamp or print your logo on the products or packages. These wishes must be discussed in advance, as some minimum quantity may be required.

Terms of payment: 20% – downpayment and 80% – paid before loading.

The prices are given on FOB basis, shipped on board and customs cleared. The port of loading is determined in the price quotation.

The export documents (such as sales agreement, invoice, packing list, bill of lading and certificate of origin) are prepared by Superon. If you need some specific documents or certificates, please inform us in advance.

We don’t provide customs clearing service in your country.

Our staff inspect the goods during the production and/or before the loading, so we can guarantee that the goods are in accordance with the agreed quality or approved samples.

In addition to this, when we select the suppliers, we check the quality and tech characteristics in specialized test companies (such as, SGS) or in our testing department. It helps us to choose the most stable products and reliable suppliers.

In case we detect the defective products during our inspection, we inform the customers in advance and find the solution through discussion before the loading.

Do you have any dealers or representatives out of China?

No, we don’t. We’d be glad to cooperate directly. At the moment our company does not sign any agreements concerning dealership or representation.

What are delivery costs?

We only offer FOB prices. As for transportation, you can apply to any transportation company and ask them to quote ocean freight costs.

What is the approximate cost of a container of goods in China?

It depends on goods, in general the total value of the order of one container varies from 25 000 usd up to 60 000 usd and higher.

Can we order less than one container?

Yes, you can also place an order for a small amount. In case the order amount is below 10.000 USD  we may ask you to pay some of the export expenses.

Can you send the samples to check the quality?

Yes, we can send the samples to you after we make up an order and discuss the prices and other details. You can pay downpayment after you see our samples.

Can you supply the products that are not presented on your web-site?

Yes, if these products are related with furniture fittings. You just need to send us the photo, drawing (in any format) or explanation of the details.

What are the production period?

Usually it takes 25-30 days to complete your orders. It depends on the products, quantity and the work load of the factories.

Can you send us you full price-list?

No, we don’t prepare the full price-list of the products presented on our web-site. Because the products are produced upon your order and the costs of the raw materials (as well as other costs) change continuously. So we have to update the prices very often. By the way, it helps you to purchase the goods at market prices, not higher.

How can I get your prices?

Just send an inquiry list from our website.

Please browse the on-line catalogue. Next to each item you will see the “Inquiry” button. When you click it, this item will be added to the “Inquiry List” automatically. After you add all interesting items, just click “Send inquiry” button, that can be found at the top, at the bottom of the pages and on the floating blue container picture. After that you will just need to input you contact details (only name, phone and email) and finish the inquiry process.This list will be sent to our manager immediately. We will contact you on the same or next working day for details and then will reply with prices within 2-3 days. Please input your contact details accurately to let us contact you, as our managers cannot reply without contacting you.

Best time to call us

Our export staffs are in the office from 10:00 to 19:00 every workday. So you can call us anytime within this period considering the time difference between your country and China. China’s time is GMT+8.